Cancellation Policy

Cancellation Policy

If you need to modify your order, please act quickly! Once processed, changes or cancellations may not be possible.

Time Limits:

• Order Changes: Contact us within 24 hours after placing your order to modify items or addresses.
• Order Cancellations: Please note that once an order is placed, it cannot be canceled. Our fulfillment process begins shortly after your order is placed and is forwarded to our shipping partners quickly, allowing us to get your items to you as efficiently as possible.
• After Shipping: If your order has shipped, it cannot be changed or canceled. You can still return it according to our Return & Refund Policy.

Questions about an order change? Reach us at support@drainluxe.com.